Shipping Policy

At Shecarrys, we aim to make your shopping experience simple, reliable, and convenient. We deliver ladies' handbags and fashion accessories across Pakistan.

1. Delivery Coverage

Shecarrys currently offers delivery across Pakistan, subject to courier service availability in the customer's area.

Some remote or restricted areas may require additional delivery time or may not be serviceable by our courier partners.

2. Order Processing

Orders are normally processed after they are successfully placed and confirmed.

Our team may contact customers by phone or WhatsApp to confirm order details, particularly for Cash on Delivery orders.

Orders may be delayed if the customer does not respond to order confirmation messages or calls.

3. Delivery Time

Estimated delivery time is generally:

3–7 working days

Delivery time may vary depending on the customer's location, courier service, weather conditions, public holidays, sales campaigns, or other unforeseen circumstances.

Remote areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated to the customer before order confirmation.

From time to time, Shecarrys may offer free delivery promotions. Such offers may be subject to specific conditions and may be changed or discontinued without prior notice.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations across Pakistan.

For COD orders, customers are required to pay the complete order amount to the courier representative at the time of delivery.

Please ensure that the provided phone number is active and that someone is available to receive the parcel.

6. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

• Full name

• Complete delivery address

• City

• Active phone number

Shecarrys will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery policy.

If a customer is unavailable, refuses to receive the parcel, or cannot be contacted, the parcel may be returned to Shecarrys.

A new delivery may require additional shipping charges.

8. Delayed or Lost Shipments

Although we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

These may include:

• Weather conditions

• Public holidays

• Road closures

• Courier operational issues

• High order volumes

• Incorrect customer information

• Other unforeseen circumstances

If your parcel appears to be significantly delayed, please contact us so that we can assist you in checking the shipment status.

9. Damaged Parcel

If you receive a parcel that appears visibly damaged or opened, please contact Shecarrys as soon as possible.

We may request photographs or a video of the parcel and product to investigate the issue and assist you accordingly.

10. Order Cancellation

Customers may request cancellation before the order has been dispatched.

Once an order has been shipped, cancellation may no longer be possible.

For cancellation assistance, please contact us as soon as possible.

11. Returns & Exchanges

Shecarrys offers a 7-day return and exchange policy, subject to our Return & Refund Policy.

For complete information about eligibility, conditions, and the return process, please refer to our Return & Refund Policy.

12. Contact Us

For shipping-related questions, order updates, or delivery assistance, please contact us on WhatsApp:

WhatsApp: 0314403369

Our team will be happy to assist you.

Thank you for shopping with Shecarrys.